Last Updated: November 26, 2025

This Privacy Policy explains how Blossom Maison (“Blossom Maison,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from BlossomMaison.com (the “Site”), use our services, or interact with us in any way (collectively, the “Services”).
“You” refers to customers, visitors, and any individual who interacts with the Services.

By accessing or using our Services, you consent to the practices outlined in this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service updates. When we make changes, we will update the “Last Updated” date at the top of this page. Continued use of our Site after updates indicates your acceptance.

What Personal Information We Collect

We collect personal information in the following ways, depending on how you interact with us.

A. Information You Provide Directly

This includes information you voluntarily submit:

• Contact Details: name, email address, phone number, billing and shipping addresses.
• Order Details: items purchased, payment confirmation, delivery details.
• Account Information: username, password, security details (if you create an account).
• Customer Support: messages, inquiries, order notes, special instructions.
  

Some features (like ordering or creating an account) may require certain information. Without it, those features may not function.

B. Information Collected Automatically

When you browse our Site, we may automatically collect usage data using cookies, pixels, and similar technologies. This may include:

• IP address
• Device type and operating system
• Browser type
• Pages viewed and actions taken
• Time spent on the Site
• Referring websites or advertisements
  

This information helps us improve our Site, troubleshoot issues, and optimize user experience.

C. Information From Third Parties

We may receive personal information from third-party partners, including:

• Shopify (our website host and ecommerce provider)
• Payment processors who handle secure payment information
• Marketing platforms, advertising partners, and analytics tools
  

Any data collected by third parties on our behalf is handled according to this Privacy Policy.

How We Use Your Personal Information

We use your information for the following purposes:

A. Providing Products & Services

• Processing and fulfilling orders
• Managing your account
• Arranging delivery
• Handling returns, exchanges, and order inquiries
• Sending order confirmations and service-related updates
  

B. Marketing & Advertising

• Sending promotional emails, texts, or offers
• Showing personalized ads
• Improving our marketing based on user activity
  (You can unsubscribe from promotional emails at any time.)
  

C. Security & Fraud Prevention

• Detecting unauthorized activity
• Verifying your identity
• Protecting our Site and users
  
  Please keep your account login secure and notify us if you believe it has been compromised.
  

D. Customer Support & Service Improvement

• Responding to inquiries
• Enhancing your shopping experience
• Improving our Site, products, and services

Cookies

We use cookies and similar technologies for:

• Site functionality
• Saving your preferences
• Analytics and performance
• Personalized advertising
  

Most browsers allow you to block or delete cookies, but doing so may affect your experience.

For cookie details related to Shopify, please visit:

https://www.shopify.com/legal/cookies

Our Site does not currently respond to “Do Not Track” signals.

How We Share Personal Information

We may disclose personal information in the following situations:

• Service Providers and Operational Partners
  Including Shopify, payment processors, IT providers, marketing platforms, and other vendors who assist in operating our Site and Services.
  
• Delivery Partners and Couriers
  We share necessary information—such as customer and recipient names, delivery addresses, phone numbers, and delivery instructions—with trusted couriers in order to complete and deliver your order. This information is shared strictly for the purpose of fulfilling your bouquet delivery and does not require additional consent.
  
• Marketing & Business Partners
  To help us analyze performance, advertise, or improve our services (subject to their own privacy notices).
• With Your Consent
  For optional activities such as connecting your account to social media, using third-party widgets, or publishing reviews.
• Affiliates and Internal Business Transfers
  For internal operations or organizational changes.
• Legal Compliance & Protection Purposes
  To comply with court orders, regulatory requests, fraud investigations, or to protect the rights, safety, and property of Blossom Maison and our users.

User-Generated Content

If you post reviews or comments publicly on our Site or social media, they may be visible to others.

We are not responsible for how others may use this information.

Third-Party Links

Our Site may include links to external websites not operated by Blossom Maison.

We are not responsible for their content, privacy policies, or security.

We encourage you to review third-party policies before interacting with them.

Children’s Privacy

Our Services are not intended for children under 16.

We do not knowingly collect personal information from minors.

If you believe a child has provided information to us, contact us to request its deletion.

Security & Data Retention

We use reasonable security measures to protect your information, but no system is 100% secure.

We retain personal information only as long as needed to:

• Provide our Services
• Fulfill legal requirements
• Resolve disputes
• Enforce our policies
  

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request deletion of your data
• Correct inaccurate information
• Request a copy of your information (data portability)
• Restrict or object to data processing
• Withdraw consent (if applicable)
• Manage email preferences (unsubscribe anytime)

To exercise your rights, contact us using the information below.

We may need to verify your identity before responding.

We will not discriminate against you for exercising your privacy rights.

International Users

If you access our Site from outside the United States, please note that your information may be processed in countries with different data protection laws.

When required, we use legally approved transfer mechanisms.

Complaints

If you have concerns about our privacy practices, please contact us.

Depending on your region, you may also have the right to contact your local data protection authority.

Contact Us

If you have questions about this Privacy Policy, or wish to exercise your rights, you may contact us at:

Blossom Maison
📧 info@blossommaison.com
📍 Burr Ridge, Illinois